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Personalized, customized support delivered by people who know you and your system configuration
Your support will be provided by the same expert-level technicians that performed the installation of your InterGis system. This is customized, personalized support. While this is normally delivered via phone, we also offer -- pager facilities for emergencies and dial-up modem to expedite technical diagnostics. In most cases, you can count on resolving your situation with one contact.

Our Customers get free updates
Our updates and new versions come from our observations, customer and industry ideas and government requirements. We can incorporate new functions, technologies and changes much faster than many others. In fact, we'll often incorporate new customer requirements prior to the system's purchase. If other customers can benefit from your change, it will be incorporated as a standard enhancement and we will support it as part of your standard maintenance agreement.

• Support is available via phone, fax or email.
• Seasoned support experts in our help desk are ready to assist.
• Issues are tracked and resolved quickly.
• Upgrades and new map data are part of our support commitment.
• Help desk services provided one-on-one technical assistance.
• Remote diagnostic tools allow us to mirror your issues for fast resolution.
• Upgrades are automatic and quick, via the Internet.