Field Messaging

To ensure you get the most from your Intergis solutions – today and in the future - we provide you comprehensive services and ongoing support via a team of experienced field services professionals.

Intergis experts have the right skills and experience to span the distinct needs of small business as well as the more complex requirements of large enterprises. Using best practices, our consultants deliver seamless integration that ensures your solution is well designed, is implemented properly and operates exceptionally. Our training and support staff is considered one of the best in the industry—getting you off to a great start and giving you the ongoing support you need.

Implementation and Integration Services.Deploy our Field Messaging Solution quickly to take full advantage of all of the beneficial features. Intergis implementation specialists enable a smooth transition for your dispatchers and mobile workers with minimal/no business disruptions. Experienced project specialists work as your advocates and manage the process to completion.

Training Services. From monthly “Quick Start” online training programs to customized group and one-on-one learning sessions, Intergis training specialists will help you transition easily and quickly into your new Intergis solution. We also offer continued training and education to fully leverage your solution’s features and functionalities.

Ongoing Support. You can count on Intergis support to keep your solution running, and up-to-date with the latest software release and current mapping data, increasing the value of your Intergis solution, ensuring it remains a fundamental tool for growth and success.

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Can your business afford to go “off-the-record?” If not, the Field Messaging Solution from Intergis gives you the limitless power of communicating instantly while keeping records of messages organized for future reference.

Now the dispatcher at the desktop and the worker in the driver’s seat have an “anytime” channel for two-way communications that is faster and easier to access than voice mail. And Field Messaging is less invasive and far more discreet than other means of communication, letting your mobile worker reveal conditions without being overheard.

Field Messaging benefits your operation both directly and indirectly.

Gain insight into your operations.  Capture real-time data for improved decision-making.

Control costs.  Lower fuel expense, labor costs, mileage, unauthorized use, theft or loss, insurance premiums and more.

Reduce complexity. Quickly collaborate with workers in the field and reduce the complexity of having timely conversations with workers on the go.

Improve productivity. Help your mobile workers get needed guidance and answers fast without delays.

Mitigate risk.  Keep an electronic record of all communications to decrease the risk of “not knowing what was said and agreed upon.” Records include what the driver’s messages said, when they said it, and where they were when each message was sent.

Improve customer service. Easily communicate with drivers to address customers’ request.

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Harness the value of reliable text communications between your managers and your mobile workers, eliminate paperwork and have up-to-date records in real-time.

The Field Messaging Solution from Intergis is a wireless business tool you’ll wonder how you ever did without. With two-way communications, Field Messaging eliminates confusion and mis-communications when it comes to serving customers and working efficiently.

You can communicate back-and-forth with your workers in the field with messaging that precisely communicates work-order needs, while allowing your workers to respond with questions or work status. Eliminate the “he said/she said” experience with two-way texting that is automatically recorded for subsequent review, either at the desktop or in the driver’s seat.

If you, your manager or dispatcher has to get exact instructions to a worker in the field, texting can be far more reliable in a business setting than even real-time voice communications. The message is in writing, it is available for repeated review and it can eliminate misunderstandings. When your mobile worker requires clarification or has a question about an unexpected situation, a text message is a discreet way of asking management for guidance, even while in the customer’s presence.

Useful in hundreds of ways to thousands of business types, the Field Messaging Solution from Intergis can either be an extension of push-to-talk phones or in place of them. Use this time-saving application in conjunction with other Intergis Mobile Resource Management Solutions to take full advantage of its benefits for you, your drivers and your operations.

Request a FREE ROI Analysis or Product Demo.