GuardTrax

To ensure you get the most from your GT2 Security Force Locator device – today and in the future - Intergis provides you comprehensive services and ongoing support.

Implementation and Integration Services. Deploy your GT2 Security Forec Locator quickly to take full advantage of all beneficial features. Intergis implementation specialists enable a smooth transition for your operations and security personnel with minimal/no business disruptions. Experienced project specialists work as your advocate and manage the process to completion.

Training Services. From monthly “Quick Start” online training programs to customized group and one-on-one learning sessions, Intergis training specialists will help you transition easily and quickly with your new Intergis solution. We also offer continued training and education if you have targeted objectives to fully leverage your solution’s features and functionalities.

Ongoing Support. You can count on Intergis support to keep your GT2 running, and up-to-date with the latest software release and current mapping data, increasing the value of your Intergis solution, ensuring it remains a fundamental tool for growth and success.

Request a FREE ROI Analysis or Product Demo.

Security officer accountability is perhaps the greatest challenge that security firms face as they attempt to cost effectively supervise and manage field security personnel. If a guard decides one evening to abandon an assigned post or property, the security services firm or department incurs serious liability and risk. Significant responsibility is often placed in the hands of a generally low-wage workforce, with inherently little supervision and oversight. And with traditionally tight operating margins, a firm’s operational inefficiencies can quickly cut into an account’s profitability. The challenge remains: how to cost-effectively track, monitor and manage personnel in vast geographical locations.

GT2 Security Force Locator acts not only as a safeguard (reducing inefficiency and liability), but enables a security firm to extract more value from its business, by tapping into a new, more efficient operational model that expands the profit margin.

With GT2, consider how you can:

Confirm guard performance, in real time. The greatest challenge for a security firm is being certain that guards are performing their duties properly. With GT2, supervisors can remotely track, monitor and manage an entire security force in real-time.

Scale down management and supervision costs. GT2 mitigates costs, enabling fewer supervisors to manage more people by remotely checking a guard’s performance in a matter of seconds, instead of hours. By using the GT2’s automated process, security firms can maintain high quality assurance with less manpower, time and vehicle-related expenses.

Mitigate liability. Security firms potentially face substantial liability when an incident occurs at a customer site. With the ability to instantly confirm an officer’s location and recent activities and reports, security firms experience fewer lapses in service, better contract retention, less liability and lower insurance premiums, and better documentation in the event of a lawsuit.

Immediately recognize poor performance and initiate corrective action. By remotely monitoring an officer’s location and activity, supervisors can immediately respond to inadequate performance, address issues or take corrective action in real-time, rather than after-the-fact when the guard tour has ended.

Increase customer responsiveness. With GT2, security officers are able to instantly mass notify multiple managers and supervisors of a situation. As a result, officers are not faced with making big decisions without supervisory input, and responsibility for managing problems is transferred to more experienced supervisors, improving responsiveness to customers.

Enhance safety. The GT2 PANIC button and motion sensor increase the personal safety of each security officer in the field. In the event of a crisis situation, a security officer can immediately mass notify and contact emergency personnel, as well as additional security support personnel with the single press of a button. If a guard is down, the motion sensor will detect a lack of motion and transmit a “no motion” alert to a supervisor for immediate response and support.

Eliminate cell phone abuse. GT2 displaces the cost of an on-site mobile phone and the inappropriate use of the phone by security personnel. Company-provided mobile phones are often subject to unauthorized or inappropriate use as well as incurring additional charges for downloaded ringtones, text messaging and long-distance charges; to say nothing of the time wasted by officers while “playing” with the phone. GT2 is a dedicated communication device that can only be used to call four specific emergency and supervisor phone numbers.

Enhance customer service. With GT2, security firms are more responsive to customer needs. Monitoring guard performance, generating reports, and quickly responding to incidents, while they are happening, offers customers an unparalleled level of service, responsiveness and professionalism not before seen in the security industry.

Improve documentation. GT2 continually documents officer location, patrol routes, events, incidents and provides such documentation to supervisors, managers and customers in real-time.

Prevent guards from leaving property without alerting supervisor. A concern and potential liability occurs when guards abandon posts they are assigned to protect. If a guard leaves a property for any reason, GT2 will notify a supervisor that the device has violated a pre-configured GeoFence.

Create a competitive advantage. GT2 gives a security operation a competitive advantage. By providing a higher level of service, monitoring security officer activities minute-to-minute, security service firms have the ability to compete beyond price. The technology enables a security firm to provide more robust, efficient and effective service, with the additional advantage of being able to charge a premium for increased service levels.

Lower insurance premiums. With an enhanced ability to monitor and manage guard operations, security firms have a better pulse on what’s happening in the field. As a result, firms are better positioned to manage risk exposure by identifying problems before they happen and quickly responding when they do, keeping insurance premiums at a minimum.

Collect positive ROI. In sample surveys and market research, it has been demonstrated that GT2 pays for itself many times over per month through its comprehensive collection of benefits by displacing real expenditures, increasing efficiencies, and mitigating liability.

“I can show my clients on screen, without any doubt, that my guards are where they’re supposed to be at all times. No one else can offer that level of safety, protection and professionalism.”

- Dave Scepanski, CEO, Sun City Security Service

“GuardTrax has greatly improved our ability to manage security personnel, since administrators can monitor officers in real-time to identify and correct problems as they occur. If there are any discrepancies, the data is immediately available as to the location of security officers and exact times. It also enables us to reduce management and supervision costs since fewer personnel are now required.”

- Aaron C. Theriault, Assistant Operations Manager, Metro Protective Agency

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The GT2 Security Force Locator Solution addresses the unique needs of security organizations by tracking, monitoring and managing the activities of foot patrol security personnel both indoors and outdoors. With GT2, sleeping guards, abandoned posts, and unproductive shifts are a thing of the past.

The GT2 is not just a device that checks on whether or not security officers are slacking off. GT2 is a highly intuitive tool that provides real-time, actionable intelligence and greatly increases the value of the security services being performed from both a service provider perspective as well as from a customer service perspective. The GT2, together with a Web-based GUI (Graphical User Interface) platform, is tailored specifically for the security service industry. Using GPS (Global Positioning System) technology along with RFID functionality, guard location and activity is made transparent. GT2 uses GPS to acquire the location of a security officer outdoors and RFID tag scans to acquire indoor location, while gathering other important data points, including motion, time, heading and speed. Using the wireless cellular network, GT2 transmits the data to a secure and redundant server farm where the data is parsed and made available to authorized users and monitors. The server processes and posts the data to a GIS (Geographical Information Systems) Web-based mapping application that includes satellite imagery.

Beyond the location tracking and monitoring aspects of the GT2 solution, is the ability of the device to function as a dedicated communication device. The device can be used as a typical GSM mobile phone and it can pass non-verbal short messages using a numeric event coding sequence. With GT2, security supervisors and managers are “virtually” on foot patrol with the officers, and are immediately notified by phone, e-mail or SMS message when events or deviations occur. In fact, GT2 is an extremely versatile, lightweight, yet durable, device that allows for:

• Event-Code Alerts - Three multi-function, numeric buttons can be used to key in specific, numeric code sequences so as to report up to 243 specific events or incident codes that a security officer may encounter during a shift. A specific GPS-acquired location is transmitted as well as the code sequence, allowing supervisors to pinpoint the security officer’s exact location and the location of where the event or incident occurred.
• Panic Button - For those emergency situations when time is precious, a RED panic button on the GT2 device allows an officer to mass notify supervisors and managers that he/she is experiencing a crisis. In addition to a mass notification e-mail or SMS, the GT2 device also connects a voice call to a specified emergency number.
• Non-Motion/Motion Alert - A "no motion" alert is generated if the GT2 device has remained perfectly motionless for a predetermined amount of time. There are only a few reasons why a GT2 device would be motionless, and each reason has dramatic consequences to a security operation. Whether there is an injured officer, an abandoned post, or "inattentive" guard, these are all incidents of which a supervisor or manager must be notified in real-time. With GT2, you will know when your security personnel are in motion and when they're not.
• Geo-Fence - Ensuring that security officers remain on post has been a constant challenge for supervisors and managers. By using the GeoFencing feature, supervisors are notified within minutes if a security officer takes the GT2 device off of his/her assigned property.
• Remote Timekeeping - GT2 can be used to monitor and verify time worked at a property as well as to document required breaks and lunch periods per Federal and State labor laws.
• Custom Configuration - Enabled with leading-edge firmware technology, GT2 is extremely robust and highly configurable, even remotely.

Download our GuardTrax Product Brochure

For more information on GuardTrax, contact Mike Petty at mpetty@guardtrax.com or 908-458-4127.

Request a FREE ROI Analysis or Product Demo.