Vericom MRM Plus

Services and Support for Vericom MRM Plus

Delivering expert, personalized services

To ensure you get the most from your Vericom MRM Plus Solution – today and in the future - Intergis provides you comprehensive services and ongoing support via a team of experienced fleet management professionals. Intergis experts have the right skills and experience that span the distinct needs of small and medium businesses as well as large enterprises. Using best practices, our consultants deliver seamless implementation, training and integration services that ensure your solution is well-designed, is deployed properly and operates exceptionally. Our training and support staff is considered one of the best in the industry—giving you the ongoing support you need.

Implementation and Integration Services. We deploy your Visual Control Room Solution efficiently so that your company can take full advantage of all beneficial features included in your solution. Intergis implementation specialists enable a smooth transition for your dispatchers, customer service representatives and management staff with minimal/no business disruptions. Experienced project specialists work as your advocate and manage the process to completion.

Training Services. From monthly “Quick Start” online training programs to customized group and one-on-one learning sessions, Intergis training specialists will help you transition easily and quickly to your new Intergis solution. We also offer continued training and education if you have targeted objectives to fully leverage your solution’s features and functionalities.

Ongoing Support. You can count on Intergis support to keep your solution running, and up-to-date with the latest software release and current mapping data, increasing the value of your Intergis solution, ensuring it remains a fundamental tool for growth and success.

FAQs – Vericom MRM Plus

What type and size business benefits the most from Vericom MRM Plus?

Small and mid-sized business in a variety of industries can benefit from the Vericom MRM Plus Solution. If you have mobile resources – a fleet of vehicles, workers and other assets – and feel there must be a better way to manage these resources, Vericom MRM Plus can provide real answers to help you gain control of these and other costs associated with your operations.

How would I learn to use Vericom MRM Plus?

We get you off to a great start with an initial detailed training session for all users and administrators of your new Vericom MRM Plus Solution. Conducted by a knowledgeable specialist, Intergis training is designed to develop the skills you and your team need to become immediately productive. If you prefer, we can also conduct the training via a live online conference. Your educational opportunities don’t stop there. We offer continued educational sessions and, for day-to-day questions and needs, our Intergis customer care team is available to support you and other members of your business.

What if my workers resist the idea of using a GPS tracking system?

At Intergis, our customers have advised us about many of the benefits for drivers when a GPS tracking system is implemented. In fact, our Intergis sales consultants will be happy to share these documented, proven benefits with you, as well as aid you in effectively communicating these benefits to your drivers. One example of a benefit would be an overall reduction in job stress based on a reduction of driver responsibilities and extraneous activities. With an Intergis solution, safety can be significantly improved, overtime is reduced and improved dispatching and scheduling permits the driver to get the job done without the hassle of criss-crossing territories resulting in long hours. Request your copy of the Intergis “Helpful Ideas for Introducing a GPS Vehicle Tracking Solution to Drivers”

What service and support does Intergis provide for Vericom MRM Plus?

To ensure you get the most from your Vericom MRM Plus Solution – today and in the future - Intergis provides you with comprehensive services and ongoing support via a team of experienced fleet management professionals. Our services include:

Implementation performed by technical specialists
Initial training sessions for all users and continued educational opportunities.
Ongoing support to keep your system in top performance shape

How is Vericom MRM Plus different from Vericom MRM?

Vericom MRM offers real-time GPS fleet tracking with in-vehicle hardware or handheld devices for workers; dynamic, feature-rich live mapping that shows route details; and customizable, up-to-date reports for decisive management. Vericom MRM Plus takes these capabilities and adds automated scheduling, dispatching and route optimization. With Vericom MRM Plus, you can replace manual, paper-based processes with automated and efficient ways to truly “optimize” your fleet, your drivers’ time and your total operations.

Benefits of Vericom MRM Plus

Delivering real results and proven ROI

Here are some of the exciting features and benefits that the Vericom MRM Plus Solution delivers:

Automate scheduling, dispatching and routes. Take your current field worker schedules and routes that are produced manually and enter them into the Vericom MRM Plus system; then automate it. Reduce inefficient time and create efficiencies within your business.

Optimize work schedules. Utilize current GPS tracking to see a “Plan versus Actual” view; then, benchmark your mobile workers, comparing the planned route miles, produced by the automated routing application, against the actual miles driven provided by the GPS application, to ensure savings of automated routes.

Make changes with ease. Quickly change schedules based on daily event occurrences. Reduce wasted time in trying to locate the best worker to meet the change and understand how your overall number of deliveries/service calls will be affected.

Increase productivity. Send work orders directly to field workers’ handhelds that will automatically update in Vericom MRM Plus on a real-time basis.

Lower costs. Reduce unnecessary resources and total number of miles driven by maximizing your current fleet and field workforce. Conversely, you will be able to add additional deliveries/service calls by using Intergis automation.

Vericom MRM Plus Solution

Route optimization in a small, yet powerful package

The Vericom MRM Plus Solution provides businesses an opportunity to take real-time GPS fleet tracking to the next level. With Vericom MRM Plus, Intergis combines routing, scheduling and fleet optimization with GPS tracking and reporting capabilities [available with Vericom MRM] to provide customers with an enhanced level of savings and business efficiencies.

Who benefits from Vericom MRM Plus? If you have mobile resources – a fleet of vehicles, workers and other assets – and feel there must be a better way to manage these resources, Vericom MRM Plus can provide real answers.

If you are considering these powerful capabilities and have less than 50 users, Vericom MRM Plus is the Intergis solution for your business, helping you to gain control of costs and better manage your mobile workforce.
If you are a current Vericom MRM customer, you can easily upgrade to Vericom MRM Plus and greatly benefit from the routing, scheduling and fleet optimization enhancements. If you manually produce routes and schedules today, now you can automate these processes for significant time savings, reduced costs and improved productivity.
And, if your organization has more than 50 users, consider the Intergis Visual Control Room Solution to provide your operations with automated scheduling, dispatching and route optimization benefits. Please note that our Visual Control Room can also interact with your existing host system.