Zap Termite & Pest Control technicians better serve customers with Intergis MRM Solution

Zap Termite & Pest Control has been a service-oriented business since 1976 and is built on the principle that companies are only as good as their people. That’s why Zap Termite & Pest Control has some of the industry’s leading trained professional technicians who deliver quality service with a friendly positive attitude.

With a focus on its customers, Zap Termite & Pest Control wanted to gain greater control and management of its fleet of vehicles and technicians. Improving efficiencies and reducing costs were also primary goals of this growing company.

The Intergis tracking and reporting solution – the Vericom MRM Solution – was implemented, providing the company with some immediate benefits. Overtime expenses have decreased year-after-year and unauthorized after-hours driving has ceased.

“Unauthorized driving after hours has stopped, as with one easy click of the mouse, we know if a vehicle was used in an unauthorized manner,” explains President Tom Cox. “This is a great asset to our organization as it is our vehicles, equipment, liability and sometimes our income (due to side jobs) that are on the line.”

With Vericom MRM, Zap Termite & Pest Control has gained greater control of its operations and, as a result, is also able to serve its customers even better. “We feel that everyone benefits from this service. The customer is getting better service, drivers have a great, controlled environment that helps them keep focused, rewarded and honest, and of course our company benefits greatly. On the whole the system has brought an air of honesty to the workplace,” says Cox.

To learn more about Intergis Mobile Resource Management solutions, click on Contact Us.