Vito Plumbing finds Intergis GPS Vehicle Tracking a boon to good business

In business for more than 70 years, Vito Plumbing provides quality plumbing service to commercial and residential properties throughout Washington, D.C., Maryland and Virginia.

Before Intergis, Vito used a “passive” GPS solution – one that allows downloading of a vehicle’s activity once it returns to headquarters. Vito quickly recognized that the system only allowed for reactive behavior, as information was often over a day old when it was downloaded. Vito realized it needed a real-time Mobile Resource Management (MRM) solution, allowing for immediate access to fleet activity and location.

After a competitive bid, Vito Plumbing selected Intergis’ solution – the Vericom MRM Solution - due to its “excellent customer support, attention to detail and effective reporting system. ”True to its promise of excellent customer service, “[Intergis] was very accommodating, taking the initiative to install vehicles at multiple locations and avoid any downtime,” says Jim Vito, president of Vito Plumbing.

By using the Intergis fleet management system, Vito was able to view fleet information from any device with Internet access, at any time. This flexible design allowed for easy information retrieval and robust reporting, creating a proactive environment in which Vito’s management can take real-time action in real-time situations, rather than trying to take corrective measures after-the-fact.

Vito Plumbing gained immediate visibility into fleet activity and vehicle location. For instance, automatic notification alerts are sent when triggering events occur – such as speeding, idling, and entry to or exit from specified landmark locations. This “GeoFencing” of user-defined, geographical areas of interest on the map makes it easy to know when drivers are inside or outside of their designated area(s) of activity.

According to Vito Plumbing, the benefits of the Intergis solution more than compensate for the cost of the solution. Jim Vito estimates that a few thousand dollars have been saved in lower insurance premiums, while safety has improved through a reduction in speeding incidents. Reduced fuel costs, overtime pay and unauthorized vehicle use have all added to the tangible benefits the Intergis solution delivers.

Best of all, in a business that relies on customer retention through superior customer service, Vito Plumbing had the foresight to pick the leading provider of visibility – visibility that allows Vito Plumbing to meet its commitments to its customers.

To learn more about Intergis Mobile Resource Management solutions, click on Contact Us.