HMS Plumbing gets peace of mind and payback with Intergis GPS Vehicle Tracking Solution

HMS Plumbing of Northern Virginia offers a full line of services for residential, commercial, and industrial customers. From a leaking faucet to commercial site work, HMS meets customer needs 24 hours a day.

HMS Plumbing chose Intergis to provide its Mobile Resource Management (MRM) solution – Vericom MRM – giving it end-to-end visibility into its operations. Customer satisfaction and retention are of paramount importance to plumbing companies like HMS and reductions in unexpected or unnecessary overtime, as well as end-to-end visibility into worker activity assures it that customer commitments are being met, without needlessly throwing money down the drain.

Intergis lets HMS Plumbing track vehicles – as well as needed parts – to their exact locations whether still at one worksite or en route to another. Even when technicians travel to remote areas, the Intergis GPS vehicle tracking solution provides updates automatically, the moment they’re back in range. HMS can re-schedule and re-deploy when emergencies call for immediate response, using the best resources with accuracy rather than guesswork. And remote time card management reduces HMS overtime and padding from routine payroll processes.

As one HMS executive put it: “Adding the Vericom MRM system to our business has exceeded my expectations. We have reduced expenses due to overtime, side jobs, reduction in mileage and unauthorized use. The system has more than paid for itself and it also gives us peace of mind.”

Request a FREE ROI Analysis or Product Demo.