Foothills Delivery Service in Tucson, Arizona, takes its couriers’ integrity very seriously. Providing exceptional delivery services means reliable couriers – delivering services to correct addresses when promised and needed by customers. To help monitor its couriers, Foothills Delivery Service partnered with Intergis to implement a tracking and reporting solution – the Vericom MRM Solution.
With the Intergis solution, Foothills Delivery Service is now able to better manage its couriers. The company can pinpoint each courier’s location instantly which allows the company to validate delivery location and time of delivery for the customer.
“Vericom MRM has helped us dispatch couriers more efficiently saving fuel and time. The system also validates driver location. If a customer says we didn't go to their address, we can go back and follow the courier’s path and provide proof the courier actually did go to the correct address. Courier integrity is very important to us, and this system helps us evaluate couriers,” says Robert Machold.
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