Edge Logistics relies on Intergis Open Solutions to formulate its customized and complex distribution schemes

Edge Logistics is a technology-based transportation management and logistics company, providing solutions for national and regional shippers. Edge serves companies seeking complete solutions to complex distribution requirements, through its extensive network of transportation providers. An expert team of transportation specialists custom tailor reporting and delivery systems to customers’ exact needs and finds the best partners for every aspect of a customer's specifications for distribution.

Edge Logistics found the best partner for Mobile Resource Management (MRM) with its selection of Intergis. Edge uses the Intergis Visual Control Room (VCR) Solution in its 44 locations in 14 states operating with 1,000 resources in the field. Edge Logistics utilizes Intergis’ multi-user software systems to automate routing, scheduling, dispatching, vehicle optimization and all other mobile workforce needs on a national scale.

By optimizing stops based on location, load and driver availability, Edge provides accurate arrival times to customers. Colorful and up-to-date maps give dispatchers a complete picture of what's happening in the field. GPS and wireless communication capabilities interface with handheld devices, keeping management in constant touch with what's happening. The Intergis system is graphically driven and can be used as an accurate, real-time snapshot of the true situation on the ground.

Integrated routing, scheduling and dispatching as well as customer information, driver locations, work orders and more than 200 other customizable business rules ensure the highest level of productivity, including optimized schedules and routes. In addition, Edge has chosen to use a number of Intergis VCR unique modules -- such as call center integration, bar code scanning, signature capture -- and others to customize comprehensive distribution strategies on behalf of customers.

Intergis’s open system makes integration into business-critical applications hassle-free. Edge’s penetration into a number of vertical markets including pharmaceuticals, office supplies, auto parts and computer parts makes the Intergis MRM solutions’ flexibility and integration capabilities of inestimable benefit. For instance, Edge tracks as many as 80,000 items using Motorola Symbol devices that work in conjunction with the Intergis scheduling software. Edge uses VCR to optimize regular service routes, at the same time placing critical computer parts into the hands of technicians within an hour of response time.

Edge Logistics uses signature capture from PALM devices with the Intergis system for 'proof of service.' Intergis software imports the bitmapped signature images, tying them back to internal work orders within the system. The ability to pull up the documentation, complete with signature saves Edge countless hours of paperwork.

Edge uses Intergis VCR to give it its competitive “edge,” through automated routing, scheduling and dispatching functions; optimized routes for multiple stops a day by multiple drivers, field representatives and mobile contractors. Intergis technology improves operational efficiency, customer service and contact, and overall business operations, delivering greater productivity organization-wide. In fact, Intergis helps Edge deliver on its promise “We Deliver the Promise.”

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