Customer Success Stories
Improved Fleet Tracking
View AllUnited Rentals, Inc., the largest equipment rental company in the world, is gaining significant operational improvements with the help of the Vericom MRM Solution, an Intergis tracking and reporting solution. United Rentals can now monitor and report on its large fleet of vehicles, drivers and other assets; and the dispatcher has gained greater control and efficiencies when scheduling and optimizing routes. According to Branch Manager Bob LoRusso, “We experienced an ROI in the first week of use!”
Improved Routing Efficiency
View AllARAMARK, a leader in providing uniform and career apparel to health care institutions, universities and school districts, stadiums and arenas, and businesses throughout the U.S., will realize significant cost savings in its daily operations by using the Intergis Visual Control Room Solution to automate routing, scheduling, dispatching, and route/territory planning. The savings will reach millions of dollars in the form of transportation and employee-related costs by creating the most efficient delivery routes and work schedules possible.
Reduced Mileage & Fuel Costs
View AllAmerican Signature Furniture (ASF) designs, manufactures, sells, and delivers furniture in 19 eastern states in the U.S. Using the Intergis Visual Control Room Solution, a fleet management system to automate routing, scheduling and tracking -- tasks that used to take five hours and now take just 25 minutes -- has enabled ASF to significantly increase the weekly number of deliveries and repairs by 15 percent and its delivered dollars-per-mile traveled by a whopping 25 percent. ASF has also reduced its mileage costs by 15-20 percent using the route optimization system, and overtime expense for the delivery teams by 12 percent.
Reduced Labor Costs
View AllIntergis Visual Control Room has saved xpedx, a division of International Paper, 10 percent of its delivery costs, while its service division is growing its revenues with improved Intergis dispatch and routing software – the Visual Control Room Solution. Improved customer service has accrued company-wide.
Reduced Insurance Costs
View AllVito Plumbing advises the benefits of the Intergis tracking and reporting solution more than compensate for the cost of the solution. The president estimates that a few thousand dollars has been saved in lower insurance premiums, while safety has improved through a reduction in speeding incidents. Reduced fuel costs, overtime pay and unauthorized vehicle use have all added to the tangible benefits the Vericom MRM Solution delivers.
Reduced Overtime
View AllMoon Services, a 20-year old HVAC company achieved its primary objectives of increasing customer retention and decreasing customer disputes, but it also increased fleet efficiency and reduced expenses with its Intergis tracking and reporting solution – the Vericom MRM Solution. The company reduced overtime by 12-15 hours each week, saving the company more than $18,000 per year.
Reduced Risk
View AllSun City Security Service, Inc. (SCS), a security company in El Paso, Texas, provides operates a 24-hour live dispatch center where managers administer operations by communicating with customers and more than 100 guards in the field. The GuardTrax™ Security Force Locator Solution, an Intergis tracking and reporting solution, has given the company a major competitive advantage with increased visibility: “I can show my clients on screen, without any doubt, that my guards are where they’re supposed to be at all times. No one else can offer that level of safety, protection and professionalism,” says President and CEO Dave Scepanski.
Increased Customer Satisfaction
View AllWarren CAT, an authorized factory Caterpillar dealer, uses the Intergis Visual Control Room Solution to efficiently dispatch, schedule, route and track each vehicle. Driving time has been reduced, even as the same number of technicians are seeing more customers each day. Customer service has dramatically improved: Customer wait time has been reduced by over 300 percent for some jobs and Warren CAT is expected to accrue annual savings of $2.8 million.
Improved Operations Intelligence
View AllBoscov's operates 40 full-service department stores throughout the Mid-Atlantic States. With its Intergis solution, this large retailer has significantly streamlined its services operations with automated routing, scheduling, dispatching and management of its technician force to achieve 40 percent more work performed per day. The Intergis Visual Control Room Solution is seamlessly integrated into Boscov’s call center for improved productivity levels for its 30 customer service representatives.
Improved Documentation & Paperwork Automation
View AllGuardian Companies is a family of organizations that focus on real estate services, construction, and land development. The company needed a way to capture audit information from its drivers required by the International Registration Plan. With the Intergis fleet management system, the Vericom MRM Solution, Guardian now quickly and easily meets its compliance obligations and ensures accurate charges for its interstate travel.
Improved Security Personnel Management
View AllMetro Protective Agency, a private security services firm, uses an Intergis tracking and reporting solution – GuardTrax™ Security Force Locator Solution- to enable supervisors to pinpoint the exact real-time locations of their entire field workforce through a secure Web site and enable personnel to notify supervisors of significant incidents as well as access panic button functionality. With GuardTrax SFL, Metro Protective Agency has greatly improved its security operations and satisfied customers, leading to a significant competitive advantage.
