Service & Support
Expert, personalized fleet management services for enduring business value
Intergis experts have the right skills and experience that span the distinct needs of small and mid-sized businesses as well as large enterprises. Using best practices, our consultants deliver seamless implementation, training and integration services that ensure your solution is well-designed, is deployed properly and operates exceptionally. Our training and support staff is considered one of the best in the industry—giving you the ongoing support you need.
Learn more about how our services team ensures a smooth implementation of your Intergis solution and provides exceptional ongoing support for years to come.
With years of experience in the fleet management, MRM and logistics software industry, Intergis provides you with consulting services that help ensure optimal utilization of your company’s Intergis software-powered solutions for streamlined business operations that provide real returns.
Deploy your Intergis solution sooner, take full advantage of all beneficial features included in your solution, and enable a smooth transition for your dispatchers, customer service representatives, and management staff with minimal/no business disruptions. Experienced project specialists work as your advocate and manage the process to completion.
From monthly “Quick Start” online training programs to customized group and one-on-one learning sessions, the Intergis team is standing by to help you transition easily and quickly into your new Intergis solution. We also offer continued training and education to help you fully leverage your solution’s features and functionalities.
You can count on Intergis support to keep your solution running, and up-to-date with the latest software release and current mapping data, increasing the value of your Intergis solution and ensuring it remains a fundamental tool for growth and success.
“Due to Intergis’ responsive, high-quality customer care and service reliability, we knew they were the best choice for Moon.”
- Steve Moon, President, Moon Services
“Intergis always goes above and beyond and truly works to understand the needs of their customers. The ability of your company to accommodate my demands combined with the professionalism of our Account Representative makes Intergis our preferred vendor for fleet management services.”
- Mike Delahoz, President, Florida Pool Enclosures
We continually receive recognition from our customers for our exceptional customer attention and support. Here are just a few reasons that customers tell us about what makes our service and support memorable.
“You clearly understand my business and its processes.”
Intergis has worked with thousands of small to mid-sized companies as well as large enterprises such as Caterpillar, Geeks on Call, UPS, Ashland Distribution and ARAMARK. No two businesses are alike. To fully understand your business processes, we have developed best practices for assessing your needs to recommend a solution that is most appropriate for your business. And, where integration with existing business processes and systems is critical, we have developed best practices for process mapping to ensure a smooth, seamless integration.
“Intergis people have the right skills and experience to ensure our solution is designed and implemented well.”
Intergis has fleet management consultants, technical engineers and process consultants with experience in helping all sizes and types of companies successfully execute mobile resource management solutions.
For small and mid-sized businesses with straight-forward needs for tracking, reporting and communicating with field workers, we keep things simple. Our experienced professionals will demonstrate how your Intergis solution will work in your business and what kind of benefits you can expect to achieve. We will have you up and running in no time and realizing savings almost immediately.
For large enterprises, we are experienced within all facets of fleet management operations in a variety of industries, and we are expert at handling all stages of implementing new systems. We know the right questions to ask to help us understand how your business operates today, and we have the experience to offer ideas about how your processes could run more efficiently through use of our technologies. Most importantly, because we understand your business and its processes, we can help you use our technology in the way that makes the most sense for your business—not to make you change the way your business works to fit our technology.
“Intergis maintains relationships with its customers through training and dependable, ongoing support.”
Education is a critical element of any successful implementation, so Intergis remains committed to providing a wide range of training options based on your individual requirements. We lead training sessions via Webcast, on-site or at one of our facilities. Our fleet management consultants will help ensure you realize the benefits of your fleet management solution on day one and beyond.
