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Home / Capabilities / Wireless Communications

Stay in real-time contact with field resources. Send and receive
work order status updates and work times while automating worksite
paperwork. Works with standard pagers, RIM, all the popular handheld
PDAs and NEXTEL devices.
Minimize Manual Work Order Data Entry.
Mobile resources can complete work orders in the field and transmit
the data to the office electronically. This dramatically reduces
manual data entry for work order completions. All other data
within the Visual Control Room system is automatically updated
too. Invoices are generated and the customer file is revised
to reflect the new work history. Also, any inventory that was
used is removed from the inventory cue. In addition, the Job
Tracking module with the field resource schedule is automatically
updated so that the people in your back office know exactly where
each field resource is located throughout the day. It's a completely
hands-free, automatic operation that minimizes errors and time
associated with manual data entry.
Communicate with Field Resources.
Good communication with field resources while they are on the
road is essential to keeping customers satisfied and your business
running efficiently. You can send any kind of message necessary
right to the field resource easily, quickly and error free. You
can even send directions and an electronic map right to the hardware
device in the vehicle.
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