Home / Capabilities / Visual Dispatching

Reduce manual dispatch and scheduling time by 75% or more and increase accuracy by automating the process of resource allocation and workload balancing, even emergencies and other unforseen schedule changes.

• Automatically determine driving times between job sites
• Account for time spent needed to accomplish work on the job site or customer location
• Automatically match the right equipment or person to the job
• Provide automatic scheduling and optimization of work to technician or driver.

Fast and Accurate Daily Work Schedule Prep.
Scheduling decisions are easier to make with Visual Control Room – open work orders, the work locations and the people you have working are all displayed right on your screen. Assigning each work order to the right resource for getting the job done is easy using the visual drag and drop tools and automatic routing and assignment capabilities. For each workday, you'll know who's working, which customers or work sites are expecting you and the locations of all work. With all of this critical information organized graphically using color maps and color displays, daily scheduling and dispatching decisions will be a snap. In fact, you'll see that it takes less time and the workflow will be better organized.

See the Day's Work on Color Maps.
Color computerized road maps of your territory let you see the order that you are scheduling work or customer visits. You can make smarter decisions that save time and money for your business. No more wasting time criss-crossing your territories.

Daily Work Schedule Charts.
Prepare schedules in advance or on the fly as changes or emergencies warrant. Easy-to-see, colorful work schedule charts provide a visual snapshot of each day's workload and correspond to routes shown on the maps. You'll know exactly who is working which hours, what job they are doing, accounting for all their activities throughout the day – including automatically calculating driving time. You can quickly and effortlessly modify a schedule to accommodate new work or changes as they happen. And it works with "point-and-click" ease of the latest Windows® technology. No more trying to keep all of this information stored in your head.

Interfaces with All Visual Control Room Modules.
All information seen on screen in the Visual Dispatching module is shared with the rest of the Visual Control Room system. This means that all customer information, work time and work or service performed data is automatically captured for easy invoicing and other management reporting needs.